VOOHU’s shipping time is 8:30 am to 18:00 pm (Central Time, Beijing Time) Monday to Friday, excluding holidays. Orders are shipped only on these working days. Orders and letters received on Saturdays and Sundays are usually mailed/shipped the following Monday and included in the work of the day (if the goods are in stock). Products will be shipped from China after completing QC inspection.

VOOHU strives to meet the delivery or shipment deadlines mentioned in this section. However, please note that the delivery date and/or shipment date associated with any order is only an estimate and does not represent a fixed or guaranteed delivery or shipment deadline.

Once your package is shipped from VOOHU, detailed tracking information will be sent to your email.

Customers are advised to check “My Account” after logging in for more tracking information.

If no tracking information is displayed after receiving the shipping notification,

Please wait 1-2 business days until the relevant tracking information is updated in your account center.

Expedited Shipping

The change in shipping method may be due to the receipt of urgent orders by the operation center or customer requests to reduce the shipping delay rate. This request is acceptable regardless of whether the goods are shipped before the order and arrive at the specified delivery address.

Note: (PO) cartons or FPO/APO military addresses can only be shipped by standard shipping methods.

The shipping costs of expedited shipping methods may be higher than the standard method you choose, so please note that you may be required to pay the balance of the relevant shipping alternative. For further consultation and application, please contact our customer service department through “Contact Us”

Full Information on Shipping Costs

Since the parcel is shipped from China, if you have any questions or misunderstandings about the shipping costs, please communicate with us in time

We default that all items will be shipped by air rather than ground. Although this may not be the most cost-effective method for all customers, it is the most effective method in terms of delivery time, shipment convenience and reliability.

In order to ensure delivery time, shipment convenience and reliability, all items will be shipped by air rather than ground. This can try to meet your expected delivery standards. In addition, if you can accept sea transportation, we can also provide sea transportation services, which may save more costs, but usually the transportation time is much longer than air transportation.

International Shipping

International shipping costs are calculated in US dollars based on the estimated shipping weight and destination. You can communicate with our sales representative or customer service staff and we will submit an accurate shipping quote to you.